NEW WHOLESALE ACCOUNTS
Wholesale Application Form
Please complete the wholesale application form and email a copy of your resale certificate to Sales@JeanLorent.com to receive our line sheet and/or place your first order. You will be contacted by a sales representative.
Wholesale Terms & Conditions
Jean Lorent reserves the right to revise these terms and conditions without notice.
Effective 11 January 2017.
Signing up for a wholesale account
In order to set up your account, you will need to complete New Customer Set-Up Form online and submit a resale certificate. Please submit certificate by email to firstname.lastname@example.org. Allow 1-3 business days for account approval. We appreciate you taking the time to complete the form in full so that we can provide the best possible customer experience.
Minimum Opening Order
$500 USD opening order minimum.
$300 USD minimum re-order
A handling charge of $18 USD will be applied to orders that do not meet order minimums.
Item quantity minimums per order
- Passport holders: 5 per style per color
- Handbags: 2 per style per color
- All other products: 1
On all new accounts a deposit of 30% of the of the total is required upon placing the order, and the remaining balance paid upon shipment. All orders are shipped prepaid, by bank transfer, credit card or check. For credit card payments, please complete the credit card authorization form. If prepaying by check, allow two weeks for check clearance. Please make check payable to: Jean Lorent Leatherworks LLC.
Attn: Jean Lorent
13800 Old Gentilly Rd. Bldg 318
New Orleans. LA 70130
Net 30 terms on approved credit
The Jean Lorent Credit Application must be signed and completed in its entirety. Please email to Sales@JeanLorent.com with at least three credit references. Customer’ account must be in good standing with Jean Lorent for at least 1 year. Customer’s account must average at least $4000 USD gross per year prior to consideration for net payment terms. Any account inactive for over 12 months must submit new credit references.
You may place your order several different ways:
- Submit your order via online. You must be a registered buyer to receive the secure link to our online line sheet. If you have not yet registered, please go to JeanLorent.com/new-wholesale-accounts and register for a new account.
- Call a sales representative at 504.323.4602. Please have an order form or catalog available when calling so that you can reference item numbers.
- Email your order to Sales@JeanLorent.com. We can provide an order form to you via email.
Please be mindful of our minimum quantity requirements when ordering.
Prices and availability are subject to change without notice.
Products or goods purchased from Jean Lorent can only be sold at the manufacturer’s suggested retail price (MSRP). In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall not discount the products more than 15% below MSRP. Permission for special sale events discounts must be requested in writing to Jean Lorent and will typically be granted on a semiannual basis.
Online or catalog retailers carrying Jean Lorent products are required to include the Jean Lorent name in the product title or in the product description. This is a requirement for selling our products online or in a catalog. Once you are approved as an online retailer, you may only sell on the URL that is submitted and approved through your wholesale application. Selling Jean Lorent products through a third party website (i.e. Amazon, Ebay, Etsy, etc.) is NOT PERMITTED. We will revoke your wholesale access and account status if we find out you are selling through a third party.
We can ship product samples free of charge with a refundable deposit. Sample orders are exempt from our minimum order requirement.
Refer to our delivery schedule for all pre-orders. In stock orders can be shipped within 2 weeks. If you have a rush order please let us know and we will exert extra effort to try to get your order out sooner.
Getting your order on its way is our number one goal. All merchandise is shipped FOB New Orleans, LA. Standard UPS and USPS shipping rates apply to all domestic orders, unless otherwise specified. Freight carrier is subject to change without notice
Shipping Orders to U.S. Territories and Canada
Please provide us with your UPS or Fed-Ex account number we will gladly ship your order to you via this carrier. If you prefer we can ship to your consolidator and bill you standard UPS shipping charges. This applies to U.S. Territories of Puerto Rico, American Samoa, the Mariana Islands, Guam, the U.S. Virgin Islands, and Canada.
Please specify any special routing on your purchase order or we will ship best/cheapest. Notify us if your delivery address is Commercial or Residential. Orders Shipped by common carrier will be sent freight collect. Consignee must file any damage or loss claim directly with carrier.
Shipping Errors/Damaged Goods
You must notify our office of any shipping errors or goods damaged in transit within 7 days of receipt of shipment. We will then either issue you a credit or send replacement product at no charge. Claims for damages arising from transit must be submitted to the transit company within 7 days of receipt. Be sure to retain the merchandise and its original shipping carton to verify damages arising from transit.
Refused shipments are subject to a 20% restocking fee and customer will be responsible for all freight costs.
Cancellations, Returns & Exchanges
We promise to do our best to ship your order correctly. In the event there is a problem with your order, please notify a Jean Lorent sales representative within 7 days of receipt to be eligible for returns or adjustments. All merchandise must be returned unopened and in its original packaging. We will not accept returned products that have already been marked or labeled. We request that all cancellations or changes to orders be submitted via email within 10 days of order being placed. Cancellations or reductions notified after 10 days of order being placed will result in deposit forfeit.
High Resolution Product Images
If you are a qualified retailer and need to secure high resolution product images, please contact Sales@JeanLorent.com. When using them on a website or printed publication, approval by a Jean Lorent representative must be given in email or writing.
We do not offer private label products at this time but may be able to provide some products without packaging if quantities justify and sufficient lead-time is allowed.
Jean Lorent does not offer exclusivity unless agreed upon separately in writing and will be based on order volume and geographical location.
We do not offer consignment.
We do not offer drop shipping.
Acceptance of order
Your placement of an order does not necessarily assure that we will accept your order. We reserve the right to refuse any order in our sole discretion. In addition, before accepting your order, we may require additional information if you have not provided all information required by us to complete your order. Once a properly completed order is received, authorization of your form of payment is received, and we have accepted your order, we will promptly place your order in line for shipment.
Collections and Fees
Customer agrees to pay all collection costs and attorney and court fees as well as interest at the rate of 1.5% per month on any past due, unpaid balance. We charge $50 USD for all returned checks, stopped-payment checks and unjustified credit card chargeback's.
We thrive on customer feedback. Customer observations, ideas and suggestions are where many of our products originated. We encourage you to point out areas that we can improve and love to receive complements!
We hope the Wholesale terms have been clearly explained. In the event you need further assistance, we are here to help! Sales can be contacted directly via email Sales@JeanLorent.com. We are also available by phone, Monday through Friday, 8:00 am to 5:00 pm, CST.